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Answer by Vinod for What are significant UX KPIs for an enterprise product?

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task completion times, error rates, completion rates, subjective satisfaction using SEQ, perceived satisfaction of usability using SUS, if you can track mouse clicks, then you can test your IA using tree testing to see number of wrong clicks.

Above all, your team must define what their UX goals are - effectiveness, efficiency, accuracy, ease of discovery, success rates with frequent tasks


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